If you’re an injured worker in Washington State and feel like the system is against you, this is the person you want standing beside you. L&I claim managers don't return calls. Doctor's office is tired of you calling because they can't get the authorization for you and they have better things to do. You don't know if L&I will be sending your next check or if they'll send you to an IME to close your claim. It's so messy and stressful. Tara and her staff have seen it all before. They don't just handle paperwork. They fight for medical care, payments, employment and every benefit.